b'Business Hub We continued to act as the main business support hub for all questions, concerns and advice. We remained on hand to ensure as many businesses as possible got the help and advice they needed. We also monitored, offered advice and updated businesses via the Shop Watch and Hitchin Licenced Venues WhatsApp groups.Business representationWe worked with North Herts Council and Hertfordshire County Council on aspects of the recovery plan to collaboratively deliver projects and initiatives to make the public realm a safer and more accessible place. Hitchin BasketTo get ahead of building an enhanced online presenceSecurityfor the town centre, we successfully created Our Rangers made a return to the town in line with shopsHitchinbasket.com. This site allows users to search for reopening to ensure crime was kept low and health andany product or service and the interactive platform safety guidelines were adhered to. Once the night timeshows users all the businesses in the town centre that economy was reopened, we reintroduced the Nightsell what theyre looking for. Although this site took the Rangers to the town centre.BID team a huge amount of time to create, it is nowa vital tool to support our town centre businesses.Public Space & TransportWorking with North Herts Council and Herts County Council to explore the possibility of road closures and traffic reduction to enable Government social distancing practise. This included closing bays to traffic and shutting the High Street 7 days per week. Online offerWe delivered a robust online shopping facility - Hitchinbasket.com - which allowed customers to search for products and services in Hitchin Town Centre. Business Support We delivered a town centre business communications programme to ensure that all businesses were updated regularly with any Government and industry news throughout the pandemic.Launched50270 support emailshitchinbasket.com30 out to over 500 businesses businesses helpedexternal public hand in gaining grants sanitiser stationsand support4 Hitchin BID Annual Report 2021/22'